Support
Calibration
KSM Healthcare Ltd offers a seven-day turnaround calibration service for all Seinex and Genexel-Sein Blood Pressure Monitors both upper arm and wrist models. All home use Blood Pressure Monitors should be calibrated on a regular bases. The frequency of this calibration depends on how often the unit is used. For example if the monitor is used once a day then it should be calibrated every year. If the monitor is used less than this then it may only need calibrated every two to three years.
Servicing
KSM Healthcare Ltd offers a seven-day turnaround MOT service for all Seinex and Genexel-Sein Blood Pressure Monitors both upper arm and wrist models. The MOT service that we provide is a full monitor and cuff examination. We test the monitor for air leakages, motor strength and power along with a variety of simulation tests. We will also check the cuff for leakages and put it under high pressure testing.
Customer Service Team
KSM Healthcare Ltd have a fully trained Seinex and Genexel-Sein customer service team that are only too happy to take your calls about any aspect of the Seinex and Genexel-Sein range of products. They also have extensive knowledge of blood pressure problems like hypertension and hypotension.
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